Billing

Velixir is metered by usage and billed against a prepaid balance. There's no monthly subscription; you top up an amount you're comfortable with and the platform draws against it.

Where the money goes

Resources are billed hourly:

  • Apps - per replica × the replica's plan rate. Autoscaled apps bill exactly for the replicas they're actually running.
  • Databases - per database, per the plan's hourly rate. HA databases bill both instances.
  • Caches - same model.
  • Warm-standby slots - billed at a small flat rate per slot per month while running. Pausable.

There are no egress fees and no per-GB data-transfer meter - inbound and outbound traffic are both free of usage charges. What each plan does have is an outbound bandwidth rate cap (sized to the tier) plus a soft fair-use guideline of around 10 TB of outbound per app per month; both are there to keep one workload from crowding out shared capacity, not to bill you. Neither is a per-GB charge, and we'll reach out before fair use ever affects you. See Limits and fair use for the rate caps and how to request a raise.

Free credit

New accounts get €14.99 in trial credit after adding a payment method - covers a Starter + Postgres Starter + Valkey Starter for the first month.

Topping up

Sidebar Billing → Add funds. We use Stripe - your card details never touch Velixir servers. Top-ups are non-refundable but never expire.

Recommended balance: at least a month's worth of expected spend. If your balance hits €0, apps are paused after a short grace period. They resume automatically when you top up.

Who can change billing

Only Owners and Admins can open the Stripe portal, top up, or change roles. Members see the billing dashboard read-only - useful for "how much credit have we got left?" without giving them card access.

Invoices

Stripe issues an invoice for every top-up. They're available in the Stripe Customer Portal (linked from the Billing page) and emailed to the team's billing email.

Low-balance alerts

We send an email to all Owners and Admins when the balance drops below ~7 days of projected spend. A second nudge goes out at ~1 day. After that, apps are paused.